Frequently Asked Questions
What is the purpose of Balean?
Our purpose is to connect people with the ocean. You can read more about our purpose in our handbook.
How can I become a member of the Balean platform?
At the moment, the platform does not support memberships or accounts. If you are an organisation and want to have your ocean sustainability project on our platform, then please contact us via this form.
How can I support the Balean initiative?
The Balean foundation is also a non-profit, living from your donations. If you want to support the platform itself, you can do that on our project page.
What is the background of the founders?
Please read our founder story.
Who are the founders?
The founders of Balean are Bart Oor and Sander Brienen. Please read our founder story.
Is Balean an organisation with public interest?
Please check our ANBI page.
Can I also publish my story on the Balean platform?
We are happy to discuss the possibilities with you. Please reach out via this contact form.
Can I also have my project listed on the Balean platform?
We are happy to discuss the possibilities with you. Please reach out via this contact form.
What happens with my money?
One of the values of the Balean Foundation is transparency. With our donation process, we also want to be fully transparent. Since the Balean Foundation is also a non-profit, we are as dependent from donations as the projects on our platform. Therefore, we ask for a tip during the checkout process to support the platform itself.
In short, When you donate to a project, you will see the following items on the donation page: Donation, Tip and Processing Fee. Let’s explain each of these items below.
- Donation: This is the amount that is actually going to the project you are donating to.
- Tip: This is the tip that goes to Balean to keep the platform running.
- Processing Fee: Every transaction costs money. Transaction cost are a significant part of our cost. If you want to make full impact, you can opt to cover the processing fee.
Why should I cover for the transaction cost?
Every transaction costs money. This is a significant part of the operational cost for the Balean Foundation. Balean is also depending on donations to keep the platform running. When you are willing to also cover for the transaction cost, you help Balean to stay operational so we can keep doing what we do.
How to get the Balean App on my phone?
The Balean App is a progressive web app that can be installed directly from your browser. It is not available in the app stores at the moment. Check how to install the app on your home screen.
How to install the Balean App on my home screen?
To install the Balean App on your home screen, navigate to https://www.balean.org in your browser.
Click on the three dots in the address bar of your browser to open the browser menu. From the drop-down menu, select the option “Add to Home Screen”.